How do I add people to my shop?

If your account type is Company, your account has a Team: the people who sell with you. It is at the bottom of Settings, Account.

Roles

• Owner: can do everything, including the account type, billing, the Stripe Payout Account and the Team.
• Member: can create and edit listings, handle orders and shipping, and answer messages. A member cannot change the account, billing, the Stripe Payout Account or the Team.

An account always keeps at least one owner.

Inviting someone

1. Go to Settings, Account, then Team.
2. Press Invite, enter their email address and choose Owner or Member.
3. We email them a link. It expires in 7 days.

Under Pending invitations you can Resend an invitation, which sends a new link and restarts the 7 days, or Cancel it.

Accepting an invitation

Open the link, then log in or sign up with the email address the invitation was sent to. You can also continue with Google. Then press Accept invitation.

If you are logged in with a different email address, the invitation cannot be accepted: sign out, then log in with the invited address.

Once you accept, you act as the shop on Tack-o-Tack: the listings you create and the orders you handle are the shop's. Your own account stays, but you no longer sell from it. If you also want to sell privately, sign up separately with a personal email address.

Changing a role or removing someone

An owner can change any member's role, or press Remove. Someone who is removed can no longer act for the shop. Their own account is not affected.