Buying

• How does the cart work?

  You have one cart for each user or shop you buy from. Each cart is paid separately, with its own shipping, and you can switch between carts.

• Is the item held for me while I pay?

  Yes. When you press Pay, every listing in that cart is reserved for you while you complete the payment, and other users see it as Reserved.

• Which currency do I pay in, and are there import duties?

  You pay in the listing's currency: CHF in Switzerland and Liechtenstein, EUR in the EU. Across the Swiss border, duties and VAT are paid on delivery.

• Which countries do you deliver to?

  We deliver to every EU country, Switzerland and Liechtenstein. We do not deliver to the United Kingdom or anywhere else.

• Can I collect an item in person?

  Yes, when the listing offers Collection in person. Collection is free, and you confirm the handover by pressing Received on your order.

• How do I pay, and where do I find my order?

  You pay on Stripe's secure page inside Tack-o-Tack. After paying, your order is under Orders, with its items, shipping and total.